In other words we speak of creative thinking

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a form of reasoning typical of human beings, which is capable of processing and reformulating information in original, flexible, plastic and fluid ways, or of applying it to the solution of a problem with which initially did not seem compatible. As we previously mentioned, collaborative workshops are generated with the client and various collaborators since they are fundamental sources of information that, through various perspectives, can contribute great ideas to improve the experience. In general, the workshops use various creative tools and methods directed in a sequence related to: (1) mapping and defining a challenge, (2) generating, working on and evaluating solution ideas and finally (3) developing concepts to transform them into initiatives. / projects. Thoughts on cx: applied strategic design although there is this parallelism of the thoughts presented and the design process, the thoughts are inert to a particular moment in it.



That is, we use them individually or collectively in the moments of the process that are necessary. As we previously saw in the different articles, all these thoughts are present in the daily practice of strategic design. A practice that, through systemic understanding of the business and a deep emphasis on the client, manages to identify needs, pain points and As well as a great opportunity for the market strategic opportunities to devise various solutions that provide memorable experiences to our clients.A lesson from michelangelo: details matter by shep hyken  opinion | 0 comments the details I don't know if it's true, but it doesn't matter. This is a great story with a great lesson. It's about michelangelo and the importance of details matter: michelangelo was standing on his scaffold while he worked on painting a small leaf on the ceiling of the sistine chapel. A colleague looked at him from far below and shouted: "Why are you so worried about painting that little leaf? "No one from this distance will know.





Michelangelo replied: "I will know!" the thing is, the smallest details matter. Even if they don't matter to the client, they should matter to you. It's a sign of pride, dedication, and discipline that you care enough not to cut corners, take shortcuts, or overlook details. If he were alive today, michelangelo would be the person you'd want doing maintenance checks on your airplane before a flight, working on your car, or reviewing the budget for your next big project. That's when the details really matter, and a person who obsesses over details is the one you want on the team. However, there are times when the details are not so important. Maybe you are thinking about a new product or a new strategy. It can be about anything. In a brainstorming process, you don't worry about the details.